Products offered in the online store are provided with a manufacturer's factory warranty.


Products offered in the online store are provided with a manufacturer's factory warranty.

The warranty period is specified in the warranty card (usually the warranty period is 24 months). In order to avoid misunderstandings, let's carefully familiarize ourselves with the instructions for use of the product. The warranty coupon is valid only if it correctly and clearly states: product model, serial number, date of sale, warranty period, clearly visible impression of the seller's seal, signature of the seller and the buyer.
It is forbidden to make any changes, delete or overwrite the data specified in the warranty coupon - in this case, the coupon is declared invalid.

Right of withdrawal.

According to the "Regulations of the LR MK on distance contracts", the customer has the right to withdraw from the contract within 14 calendar days and return the product to the seller. Those terms do not apply to purchases made locally. The purpose of the Regulations on distance contracts of the MK is to protect consumers from purchases on the Internet, when the consumer, when ordering a product, cannot make sure before purchasing that the chosen product fully meets the consumer's requirements. However, the sixth part of Article 12 of the Law on the Protection of Consumer Rights states that the consumer is responsible for maintaining the quality and safety of the product during the period of exercising the right of withdrawal.

Your claims regarding the quality of the purchased product will be dealt with in accordance with Cabinet of Ministers Regulation No. 631. "Procedure in which a consumer's claim for a product or service that does not meet the terms of the contract is submitted and considered" (

Before using the product, please carefully familiarize yourself with the instructions for use of the product to avoid misunderstandings.

Dear customers! Children's goods are unassembled. Our craftsman can assemble the product for an additional fee. If the part is damaged during assembly and manual incorrect assembly of the product, the BabyMar children's online store is not responsible.

The product warranty does not cover:

  • For accessories, accumulators, batteries, connecting wires, light bulbs, fuses and other components included in the product set, which wear out during operation.
  • For accessories or parts such as brushes, lamps, hand-operated parts that are subject to normal wear and tear.
  • The terms of the guarantee do not provide for technical maintenance of the goods.

The warranty does not apply if:

  • if the product has visible mechanical damage caused by the customer's actions
  • if damage is detected as a result of natural elements - lightning, fire, flood, etc. and are independent of the vendor or manufacturer
  • if there are damages caused by foreign objects, liquids or insects, etc. getting inside the product;
  • if there is damage caused by the use of inappropriate chemicals or as a result of inappropriate care.
  • if the customer has not followed the instructions for use, storage and transportation of goods. If the product is incorrectly assembled, installed or connected. If mismatch batteries are used.
  • if the product has been used inappropriately or professionally.

In case of exercise of the buyer's right of refusal, the buyer is obliged to keep the original packaging of the product with the distinguishing marks of the product placed on it (serial number, product code, lot number, etc.).

Returning the product is at the customer's expense. But to avoid misunderstandings, the product must be unused, unopened. You must keep the original packaging with the complete set of the product without visual defects. If all the rules for returning the goods have been followed, the seller transfers the money (excluding the costs of goods delivery) to the customer's account within 7 days from the moment of receiving the goods.

  • Regulations:
  • Consumer Rights Protection Law (
  • Regulations of the MK of May 28, 2002 No. 207 "Rules on distance contracts" (
  • Regulations of the Cabinet of Ministers of August 1, 2006 No. 631 "Procedure in which a consumer's claim for a product or service that does not comply with the terms of the contract is filed and considered" (

In order to be able to use the warranty rights in appropriate cases, please save the documents confirming the purchase of the product and present them when applying for a warranty claim.
Please inform us by e-mail or by phone +371 28283725

SIA "Riga Group"
Privacy Policy
Dear Customer!
We would like to inform you that from May 25, 2018, the General Data Protection Regulation (GDPR) will be applied in Latvia.
This Privacy Policy applies to all Users of the SIA "Riga Group" website. Please read the Policy carefully before placing an order.
SIA "Riga Group" undertakes to protect the privacy and security of our customers and website visitors, including you.
1. SIA "Riga Group" (registered in the Enterprise Register of the Republic of Latvia, reg. no. 40203107235, legal address: Mežmalas iela 9, Rīga, LV-1029, Latvia) is the Controller that complies with the General Data Protection Regulation of the European Union No. 2016 /679 requirements in Latvia. Data protection specialist SIA "Riga Group" - phone no. +371 28283725, e-mail: Purpose and legal basis of data processing Contract execution in accordance with Article 6, Clause 1, subparagraph b) of the General Data Protection Regulation.
This Privacy Policy explains how SIA "Riga Group" processes personal data when using our services. This policy applies to the processing of all types of personal data that SIA "Riga Group" collects from websites, e-mail correspondence, applications, widgets, questionnaires, contracts and other sources.
Collection and use of personal data
2. Regardless of which country you access the services of SIA "Riga Group", the provisions of the Regulation are observed in the processing of personal data. You are informed that your personal data may also be processed in Latvia on the basis of the law of this country.
When making a purchase or contacting the store, you provide us with your personal information. When making a purchase, submitting personal data is mandatory, because without it you will not be able to make a purchase.
We collect and store the following data:
  • customer name and surname;
  • Phone number;
  • E-mail address;
  • address for delivery of goods or services
Private information is used only to provide full-value services and to communicate with customers.
When paying for goods and services provided by SIA "Riga Group" website, we may collect and process the following information:
  • Your bank account number;
  • name of the banking institution;
  • your telephone number;
  • E-mail address.
We do not receive information about your bank payment card and it is not processed.
3. SIA "Riga Group" informs you that by specifying your e-mail address, you agree that it will be included in the database and that a notification/reminder about the initiated but unfinished product orders can be sent to it from the website
4. You are informed that when using the website, SIA "Riga Group" or any third party acting on behalf of can collect and store data that allows you to track and list:
4.1. the total number of visits to the websites;
4.2. the number of visitors to each particular website;
4.3. domain names of Internet service providers of visitors;
4.4. IP addresses;
4.5. other data, the purpose of use of which is for the purposes of system administration, as well as to control the use of the website and organize its improvement.
Purposes and legal bases of personal data processing
5. SIA "Riga Group" processes personal data mainly for the following purposes:
  • Preparation, conclusion and dispatch of service and distance contracts, invoices
  • For consideration and processing of applications
6. SIA "Riga Group" processes personal data on the following legal bases:
  • Fulfillment of a legal obligation determined by a regulatory act
  • To ensure the legitimate interest
  • For the conclusion or execution of a contract
  • Consent of the data subject
  • Duration of storage of personal data
7. SIA "Riga Group" stores personal data in accordance with the defined purposes of personal data processing and the requirements of regulatory acts, as long as at least one of the following criteria exists
  • as long as SIA "Riga Group" can realize its legitimate interests in accordance with the procedures specified in external regulatory acts;
  • while SIA "Riga Group" has a legal obligation to store data in accordance with regulatory enactments;
  • as long as the data subject's consent to the relevant personal data processing is valid, if there is no other legal basis for data processing.
8. SIA "Riga Group" does not associate the user's IP address and e-mail address with data that allows identification of this user. This means that each user session will be registered, but the user of the website will remain anonymous.
Third party cookies
9. SIA "Riga Group" website may contain third-party cookies, especially Google Analytics. The Google Analytics tool is provided by Google Inc. (a US company) that has access to the statistical data collected by this tool.
Recipients of personal data
10. In cases specified by law, SIA "Riga Group" may transfer information to third parties. Likewise, SIA "Riga Group" can use external services to ensure more efficient performance of its functions.
11. Personal data is not transferred to third countries.
Access to your personal data and other data subject rights
12. In order to receive information about the personal data that SIA "Riga Group" processes for you, you must submit an application:
  • in writing, by submitting to SIA "Riga Group" office at Mežmalas iela 9, Riga, LV-1029, Latvia, presenting an identity document;
13. The data subject has the right to request deletion of personal data, restriction of personal data processing, object to personal data processing, request correction of personal data in accordance with the provisions of the Regulation.
14. SIA "Riga Group" communicates with the data subject using the contact information provided by the data subject (phone number, e-mail address, address).
15. If you feel that your right to personal data protection has been violated, you can submit a complaint to the personal data supervisory authority.
Right to withdraw consent
16. If the processing of personal data has started and takes place in accordance with the data subject's consent, the data subject has the right to withdraw it by sending a withdrawal to the e-mail address:
17. Withdrawal of consent does not affect data processing carried out at the time when the Client's consent was valid. Withdrawal of consent cannot stop data processing carried out on the basis of other legal bases.
Changes to the Privacy Policy
18. SIA "Riga Group" has the right to make changes at any time, which are published on the website